Refund Policy
Effective Date: September 25, 2026
30-Day Returns
Customers may request a return within 30 calendar days of receiving their order.
To be eligible for a return, the item must:
- Be unused
- Be in its original condition
- Be returned in its original packaging
- Include proof of purchase
14-Day Right of Withdrawal
In accordance with applicable UK consumer regulations, customers have the right to cancel eligible orders within 14 days of receiving their goods.
Refunds
Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged or incorrect.
Contact Information
Trade Name: Beravalo
Phone Number: +44 7455 695127
Email: support@beravalo.com
Address: Unit A Brook St, Wakefield WF1 1QW, United Kingdom