Privacy policy

PRIVACY POLICY

Last updated: September 25, 2026

Beravalo operates this store and website, including related information, content, products and services, in order to provide customers with an online shopping experience.

Beravalo is powered by Shopify, which enables us to provide our ecommerce services.

This Privacy Policy describes how we collect, use and disclose personal information when you visit, use or make a purchase through our website or otherwise communicate with us.

Personal Information We Collect or Process

Depending on how you interact with our services, we may collect or process:

- Contact details, including your name, billing address, shipping address, phone number and email address
- Payment and transaction information
- Account information and preferences
- Information about products viewed, purchased, returned or cancelled
- Communications with customer support
- Device, browser, network and IP address information
- Website usage and interaction information

Personal Information Sources

We may collect personal information:

- Directly from you
- Automatically through our website and cookies
- From Shopify and other service providers
- From payment, fulfilment, shipping and technology partners

How We Use Personal Information

We may use personal information to:

- Process payments and orders
- Fulfil and ship purchases
- Process returns and refunds
- Provide customer support
- Maintain customer accounts
- Improve our services
- Prevent fraud and protect our website
- Communicate with customers
- Comply with legal obligations
- Provide marketing where permitted

How We Disclose Personal Information

We may disclose personal information where necessary to:

- Shopify
- Payment processors
- Shipping and fulfilment providers
- IT and hosting providers
- Analytics and marketing providers where enabled
- Professional advisers
- Authorities where required by law

Relationship with Shopify

Our store is hosted by Shopify.

Shopify may collect and process personal information relating to your access to and use of our store in order to provide and improve ecommerce, checkout and related services.

Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy, security or content of websites that are not operated by Beravalo.

Security and Retention

We use reasonable measures designed to protect personal information.

No method of transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for business, legal, accounting and regulatory purposes.

Your Rights

Depending on applicable law, you may have rights including:

- Access to your personal information
- Correction of inaccurate information
- Deletion of certain information
- Data portability
- Restriction or objection to certain processing
- Withdrawal of consent where applicable

You may exercise applicable rights by contacting us.

Marketing Communications

You may unsubscribe from promotional emails at any time using the unsubscribe option included in our communications.

International Transfers

Some service providers may process personal information outside the United Kingdom.

Where required, appropriate safeguards will be used in accordance with applicable data protection law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices or legal obligations.

Contact

Beravalo

Address:
Unit A Brook St
Wakefield
WF1 1QW
United Kingdom

Email: support@beravalo.com

Phone: +44 7455 695127